Vehicle Service Contracts

Zurich's Coverage Packages are available in multiple levels of protection, including: Comprehensive, Preferred, Standard, Powertrain, and Rental Plus.  Comprehensive is an all-risk mechanical breakdown plan, including the benefits of rental reimbursement, trip interruption, and emergency roadside assistance. With Comprehensive, all parts of your vehicle are covered, except those specifically excluded. 

For more details about what Zurich has to offer, call Jason Shaw at (207) 274-6714, or send him an email at

Environmental Protection 

Portland Volvo also offers Zurich Shield® which guarantees protection from environmental conditions not covered by your vehicle manufacturer.

Exterior Protection Features

Zurich Shield is a clear liquid that is applied to the clear coat of your vehicle. Unlike traditional waxes, polishes, or sealants that cover the surface temporarily, Zurich Shield reacts with hydrogen and oxygen to form a permanent coating. The end result is an extremely clear, tough, and durable ceramic film that adheres strongly to the clear coat. To back up the  product, Zurich provides a warranty that is renewable for life, in three year increments. If the process fails, the warranty will repair or repaint your vehicle.

Paint sealant completely seals and protects paint surfaces from the following:

  • Weather-induced fading and loss of gloss
  • Acid rain, bird droppings, and tree sap
  • Permanent hard water etching and industrial fall out
  • Sealants meet or exceed all applicable regulations for Volatile Organic Compounds (VOCs).
  • Interior Protection Features

Interior Protection Features

Zurich Shield also offers protection for the interior, protecting it from stains from food products, food dye, lipstick, makeup, etc. If the process fails, the warranty will repair or reupholster your vehicle carpeting or seats.

Fabric sealant extends the life of your fabric seats and carpet:

  • Protects against permanent staining
  • Contains inhibitors to delay fading
  • Makes clean-up easy 

Vinyl / Leather sealant provides the following:

  • Creates a barrier against permanent stains 
  • Protects against premature aging 
  • Retains natural softness 

Road Hazard Tire & Wheel

As you drive down the road each day, you face hazards that can cause damage to your car's tires and wheels. The road hazard tire and wheel program provides coverage for the only part of your vehicle that touches the road and the only part that is not covered by the manufacturer's warranty. 

Road hazard tire and wheel coverage includes:
  • Tire -If your tires become damaged because of road hazards such as metal, nails, glass, debris, potholes and more, we will pay to repair or replace your damaged tires.
  • Wheels -If your wheel is also damaged due to a road hazard, and cannot seal air after the tire was repaired or replaced, we also cover the cost to repair or replace your wheel. 
  • Mounting, balancing, valve stems and taxes - The cost for mounting, balancing, valve stems and taxes is also covered in conjunction with a covered repair.
  • Emergency Roadside Assistance- For emergency roadside assistance, you can call our toll-free number 24hours a day. There's no need to worry about having cash on hand - you just sign and drive.

Services include:
  • Towing: If your car won't go, our service providers will get it safely to a dealership or repair facility.
  • Battery Service: No jumper cables? No problem! If your vehicle's battery is dead, the service driver will jump-start your vehicle, or we'll provide towing assistance.
  • Flat tire assistance: The service driver will install your spare tire for you, or provide towing services if no spare is available
  • Gas and fluid delivery: The service driver will deliver an emergency supply of fuel, oil, or water at no additional cost.
  • Lockout or frozen lock: We will provide assistance in opening frozen or locked doors.

Key Replacement Program

What could be worse than losing your keys?

Losing your car, truck, home, or office keys is inconvenient and can be costly. The technology in today's vehicle key remote (FOB) makes it especially expensive to replace. Zurich's Key Replacement Program offers coverage for your keys as well as coverage on your vehicle incase you need emergency roadside assistance. Also included is a range of benefits to aid you in your travels every day of the year. 

Zurich's Key Replacement Program will provide you with many useful benefits:

Key Replacement

You may have either your key or key remote (FOB) replaced if lost, stolen or destroyed. Other key protection includes: home, boat, RV, and motorcycle. Multiple benefit levels available.

Alternate Transportation Coverage

Should you not be able to replace your key or key remote (FOB) immediately, you may be reimbursed for alternate transportation. 

24-HourEmergency Roadside Assistance
  • Towing
  • Jump Starts
  • Tire Changes (with your inflated tire)
  • Vehicle Fluid Delivery (costs of extra fluids)
  • Lockout assistance
  • Concierge service (emergency phone call support &assistance).
Custom Trip Routing

Upon request, you can receive driving directions, maps and travel itineraries for domestic auto travel. Assistance with car rental and hotel reservations is also available.

GAP - Guaranteed Asset Protection

GAP - Guaranteed Asset Protection

If your vehicle is stolen or damaged beyond repair, your auto insurance alone may not pay everything you owe. Insurance typically pays the vehicle's actual cash value rather than the amount remaining on your loan or lease, which could leave a financial "gap" of thousands of dollars.

GAP coverage provides financial protection and peace of mind. With GAP, your lender will cancel up to $50,000**of the remaining balance of your loan or lease, after the payment from your insurance company.* Your deductible up to$1,000 may be included in this balance. (Deductible benefit may vary by state).

GAP coverage benefits:
  • Cancels up to $50,000** of loan or lease balance.
  • Helps maintain your good credit
  • Covers negative equity
  • Insurance deductible up to $1,000 may be included if the amount you owe on the vehicle exceeds your settlement payment.
  • One-time low cost makes it affordable.
  • Convenient because it's sold in conjunction with the vehicle purchase.
  • GAP is provided for the term of your loan.

*The amount cancelled could be limited if the amount of the loan or lease exceeds a certain percentage of the actual value of the covered vehicle. The amounts cancelled vary, and there may be amounts for which you remain liable. Please consult your GAP agreement for full details of the terms and conditions of this coverage.

**The maximum amount cancelled may not apply in your state. Please consult your GAP agreement for full details of the terms and conditions of this coverage. 

Premier Dent Coverage

It's an unfortunate truth: dents and dings occur over time and gradually decrease your vehicle's value. Zurich Premier Dent Coverage can help you protect your investment.

We believe you deserve excellent service and so does your car. That's why we're dedicated to providing as much care, attention and consideration in repairing your vehicle as you did choosing it. The benefits and protection you receive with Zurich Premier Dent Coverage will keep your car in pristine, like-new condition for as long as you own it.

Advantages of Zurich Premier Dent Coverage:
  • Lifetime repair guarantee.
  • Unlimited number of repairs.
  • Eligible on both new and pre-owned vehicles.
  • Repairs are made by experienced, nationally certified technicians.
  • No deductibles or out-of-pocket expenses.
  • Repairs complete in about the same time as an oil change.
  • Transferable vehiclecoverage.*

*A nominal transfer fee and some restrictions may apply.

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