May 11, 2020
Our Showroom doors are now open, and we are accepting walk-in guests!
Our hours have also been expanded to the following:
MONDAY - SATURDAY from 8AM - 5PM (for Sales)
& MONDAY - FRIDAY from 8AM - 5PM (for Service & Parts)
Our retail space is marked out to help both employees and guests adhere to social distancing recommendations, and we are continuing to use advanced disinfecting methods with touch points on both vehicles and the building.
Customers are encouraged to take advantage of our Volvo Valet and off-site test drive options, as well as online service scheduling and parts & accessory ordering. We can custom tailor the visit you would like. For example, we continue to offer:
- Curbside Drop Off and Loaner exchange: Hands-free payment exchange, etc.
- Volvo Valet (Pickup & Delivery of your vehicle) for: Maintenance, Service, Inspection, and Tire Work.
- Online, Telephone, and Teleconferencing for: New & Used vehicle inquiry and test drive (at your site), as well as Express Purchase and Home Delivery, if desired.
- Online Parts & Accessory ordering, with shipping to your home or work.
April 1, 2020
Portland Volvo Cars is open by appointment only for ALL your service and sales needs.
PLEASE CALL OR EMAIL PRIOR TO YOUR VISIT.
For service appointments, we offer curbside drop-off. Pull up and we'll greet you outside! We can also arrange to make an unattended drop/hand-off, or we can pick up your car from home or work.
For sales, we offer test drives delivered to you, and the ability to complete the entire transaction from the comfort of your home.
March 22, 2020
Good Afternoon Customers, Guests, Team Members, Family and Friends,
Driving an automobile is an essential part of your safety, freedom, health and well-being. Therefore, in order to preserve this, and to further protect the safety and health of our customers, their families, and our employees, beginning Monday morning March 23, 2020:
Portland Volvo Cars will remain open by APPOINTMENT ONLY
for ALL of your Service and Sales needs.
PLEASE CALL OR EMAIL OUR STORE PRIOR TO YOUR VISIT.
We will respond promptly! Details below:
As always, we are focused on providing the best of service and convenience for everyone's transportation needs. By making appointments for these services we limit the door swings, one at a time, at our store so that there is a minimal amount of human contact. We are doing this with our vendors as well. We can custom tailor the visit you would like in terms of health and social distance respect. For example, we continue to offer:
- Curbside Drop Off and Loaner exchange: Hands-free payment exchange, etc.
- Volvo Valet (Pickup & Delivery of your vehicle) for: Maintenance, Service, Inspection, and Tire Work.
- Online, Telephone, and Teleconferencing for: New & Used vehicle inquiry and test drive (at your site), as well as Express Purchase and Home Delivery, if desired.
- Online Parts & Accessory ordering, with shipping to your home or work.
We will continue to monitor the situation and will heed any recommendations set by the CDC and Governor over the next weeks. If there is more information that we can share we will communicate it to you promptly.
Sincerely,
Bill Waldron and Matt DiBiase
President and General Manager
Portland Volvo Cars
March 13, 2020
Good Afternoon Customers, Guests, Team Members, Family and Friends,
First and foremost, we want to take this opportunity to let you know that nothing is more important to us than your safety and well-being.
We understand that our community has concerns during this uncertain time. While keeping a close eye on reports and updates concerning the coronavirus (COVID-19), Portland Volvo Cars remains open for business with Service and Sales, and intends to operate daily from 7:00AM - 7:00PM Mon-Thu, Friday 8:00AM - 6:00PM, and Saturday 8:00AM - 5:00PM. As always, we are focused on providing the best of service and convenience for everyone's transportation needs.
We recognize the elevated concerns about the spread of coronavirus and are taking a proactive approach to prioritizing the health and well-being of our guests and team members. We are closely monitoring updates and implementing guidelines from the Centers for Disease Control and Prevention and World Health Organization, as well as those from our state health authorities. Out team has implemented increased frequency of cleaning vehicles, common areas, and surfaces using approved products, and continued education for our staff on the virus and best hygiene practices, among other steps recommended by health organizations.
Given recent developments, we want to emphasize our commitment to convenience and safety be reminding customers that these remote services are available to everyone:
- Volvo Valet (Pickup & Delivery of your vehicle) for: Maintenance, Service, Inspection, and Tire Work.
- Online, Telephone, and Teleconferencing for: New & Used vehicle inquiry and test drive (at your site), as well as Purchase and Home Delivery, if desired.
- Online Parts & Accessory ordering, with shipping to your home or work.
We will continue to monitor the situation and will heed any recommendations set by the CDC and Governor over the next weeks. If there is more information that we can share, we will communicate it to you promptly.
Sincerely,
Bill Waldron, and Matt DiBiase
President, and General Manager
Portland Volvo Cars
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